Delete your CallTime account

You can delete your CallTime account at any time. Deleting removes your data; the only things we keep are listed below.

In the app

1. Open CallTime.
2. Go to the Profile tab.
3. Tap the settings icon in the top-right corner.
4. Scroll to the bottom and tap Delete Account.
5. Confirm.

Your account and data are removed right away.

Without the app

On the web. Sign in at calltime.pro, open Settings, and use Delete account at the bottom. Your account and data are removed right away.

By email.

1. Email support@calltime.pro from the email address on your account, with the subject line "Delete my account".
2. We verify it is you.
3. We delete the account within 7 days.
4. We confirm by email.

What is deleted

• Your profile and profile photo
• Your call cards and their files
• Your saved shift history
• Your device tokens and notification records
• Your sign-in sessions and password-reset codes

What we keep

• A trial fingerprint. If your account ever had a free trial, we keep a scrambled, irreversible fingerprint of your email address (and your Apple or Google sign-in ID, if you used one). It cannot be turned back into your email. It is used for one purpose only: stopping the same person from getting another free trial. We keep it for 24 months after your last sign-up or deletion, then it is purged automatically.
• Anonymous usage events. Tied to an internal account number that no longer links to any person.
• Admin audit entries. Records of actions our staff took on your account.
• Backups and diagnostics, briefly. For up to 60 days, we may keep backups and internal diagnostic records. These are deleted or de-identified within 60 days, unless the law requires longer.

Full details are in our Privacy Policy, section 8, and our Terms of Service.